Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 6, 2025
1. Information We Collect
We collect information you provide directly to us, such as:
- Account Information: Name, email address, phone number, company details
- Business Data: Financial information, business metrics, compliance data
- Usage Data: How you interact with our AI services and platform features
- Communication Data: Messages, feedback, and support requests
- Technical Data: IP address, browser type, device information, log data
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI-powered business advisory services
- Personalize your experience and provide relevant recommendations
- Send compliance alerts, notifications, and important updates
- Process transactions and manage your subscription
- Provide customer support and respond to your inquiries
- Analyze usage patterns to enhance our AI algorithms
- Comply with legal obligations and protect against fraud
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize us to share information
- Service Providers: With trusted third-party vendors who assist in providing our services
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Protection: To protect our rights, property, or safety, or that of our users
4. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest using industry-standard protocols
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection and privacy practices
- Secure data centers with physical and logical access controls
5. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request limitation of processing in certain circumstances
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Improve our services and user experience
You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.
8. Third-Party Integrations
Our service may integrate with third-party applications (such as accounting software like Tally, Zoho Books). When you connect these integrations, we may access and process data from these services in accordance with your authorization and their respective privacy policies.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@probizai.com
Data Protection Officer: dpo@probizai.com
Address: No 98, F2 Green Vista, 4th Main 4th Cross
Vijaya Bank Colony, Off Bannerghatta Road
Bangalore 560076, Karnataka, India
13. Compliance with Indian Laws
This Privacy Policy is designed to comply with applicable Indian data protection laws, including the Information Technology Act, 2000, and the Personal Data Protection Bill. We are committed to protecting your privacy rights in accordance with Indian legal requirements.